Thank You!

Written by creatingyourspace on . Posted in Testimonial / Reviews

We always appreciate feedback from our customers, but occasionally we hear such a glowing review that we need to say a very special thank you!  Mike Messagie wrote us such a review.  Thank you very much, Mike!


We now have purchased twice from these guys and both times, the staff has been excellent, helping us choose the right tiles and educating me on how to install. Jonathan was even taking my calls on his day off to make sure I got the right tile and when I made a mistake and ordered the wrong thing, they swapped it out quickly. These guys are fantastic and I recommend everyone use them!


Thanks for letting us help!

Thank You for the Feedback!

Written by creatingyourspace on . Posted in Testimonial / Reviews

We always appreciate hearing from our customers!  We would like to thank John S. for his review.

 

Although the outside of the building is a bit deceiving. It’s quite spacious and filled with a massive amount of flooring options. I worked with Mike and Judy they were helpful and upfront. I cannot stand walking into a store and feeling as though I am being sold something. That was not the case at all here. They helped me find the right tile for my bathroom, the right adhesive and grout all in one shop. They also gave me tips on how to install and apply each surface. Being somewhat handy and trying to save on costs, this was a huge win for me. So if your looking for flooring and not wanting the whole pressure sell id recommend this place any day. I recently recommended this place to a buddy of mine. He had nothing but great things to say about his experience.”

Thanks for taking the time out of your day to let us know how we’re doing, John!

Thank you!

Written by creatingyourspace on . Posted in Testimonial / Reviews

We always appreciate hearing from our customers. We would like to thank Michelle R. for her recent review!

Forget the rest. This is the ONLY tile place in Chicago. I wish I had known about it sooner. Hits all points from quality to selection to price to get your project done. There is a large parking lot. If it is not in the store they will get it for you FAST. THE BEST customer service anywhere. They even gave me neighborhood taco recommendations and told me when the next Diversey bus was due to arrive. A couple of pieces of material had been omitted from my order and Chris personally delivered them to my door. When I had some excess glue, they cheerfully issued a refund. If you need the tile installed, they will do it. I needed vinyl base trim with pre-made corners. Century Tile had it. I have not found the pre-made corners anywhere else in the city. Seriously, I want to buy another house just so I can get all my tile at Century. It is a pleasure to give them business. Thank you, Century Tile Team!


You are welcome, Michelle!

Thanks For the Feedback!

Written by creatingyourspace on . Posted in Testimonial / Reviews

We always appreciate hearing from our customers, especially when they have an incredible experience!  Thank you, Jill Moon, and thank you, Pat!

 

I wanted to comment what a great experience it has been working with Pat Nichols in the Bolingbrook location.  As a new(er) home owner, I am working on 2 bathroom remodels, and this is my first big project.  Pat has made this process easy and less stressful.  She immediately greeted me when I arrived at the store, she was helpful, but not overbearing, in helping me select tile, accent tile, grout, and a pebble shower floor.  When I needed to switch items on my order she was extremely helpful in working with me over the phone to adjust my order.  I trust her enough to have selected grout colors in my absence.  Because of Pat, I will definitely be returning to Century Tile for future projects.

 

Jill Moon

A Yelper Speaks Up!

Written by creatingyourspace on . Posted in Testimonial / Reviews

From time to time we like to share the thoughts of our customers because we are so proud of our team and also want you to know that you can expect the same great service when you are ready to buy!

Here’s a recent review from a Yelper:

“Joe was the greatest help at Century Tile! I looked all over the city for a tile I loved, but couldn’t find anything I liked. I was talked into going to Century Tile by my boyfriend and I’m so glad I went. Joe was so patient working with me as I was super picky in choosing our bathroom tile. He was very helpful in helping us choose a quality tile at a reasonable price. After we purchased the tile, Joe was great with communicating with us and even gave us a better quality glue when the kind we ordered didn’t come in. Thanks so much Joe and Century Tile!”

Century Tile Review

Written by creatingyourspace on . Posted in Testimonial / Reviews

We always appreciate when someone takes the time to write a review about their experiences at Century Tile. We are particularly excited about this one on Google.

Collin writes:

“Very easy to get to, right off the highway…selection is great….price is more than fair…and most of all, service is OUTSTANDING….Denver our sales rep/designer bent over backwards for us even visiting us on site several times. Moreover, the installation team worked odd & LONG hours even Sunday to accomodate our schedule and finish ahead of schedule….Highly recommended…our customer service experience was the complete opposite of the previous review….” (reference to another review on Google)

Needless to say – this made our day. We especially like the part about our service being OUTSTANDING. We hope to have the opportunity to give you the same experience!