Posts Tagged ‘customers’

Thanks For the Feedback!

Written by creatingyourspace on . Posted in Testimonial / Reviews

We always appreciate hearing from our customers, especially when they have an incredible experience!  Thank you, Jill Moon, and thank you, Pat!

 

I wanted to comment what a great experience it has been working with Pat Nichols in the Bolingbrook location.  As a new(er) home owner, I am working on 2 bathroom remodels, and this is my first big project.  Pat has made this process easy and less stressful.  She immediately greeted me when I arrived at the store, she was helpful, but not overbearing, in helping me select tile, accent tile, grout, and a pebble shower floor.  When I needed to switch items on my order she was extremely helpful in working with me over the phone to adjust my order.  I trust her enough to have selected grout colors in my absence.  Because of Pat, I will definitely be returning to Century Tile for future projects.

 

Jill Moon

Pheasant Run Home Show in St. Charles, IL

Written by creatingyourspace on . Posted in Century Tile News

Our team recently participated in the Pheasant Run home show in St. Charles Illinois.  Below are some pictures of the great time we had!  Thank you to all who attended!

There are a couple of glimpses of Pete from our Pete the Pro videos!

If you would like to know where Pete will be next, here’s his schedule.

 

 

 

 

Behind the Scenes

Written by creatingyourspace on . Posted in About Us

Coming into our showroom, chances are one of our salespeople will immediately approach you and offer to help. We’re proud of our sales team, but when it comes to meeting customer needs, they are just the tip of the iceberg. We’re lucky enough to have excellent people behind the scenes who do everything you don’t see.

Flooring takes up quite a bit of space, but our warehouse and distribution people are ready to search out the flooring of your choice. Of course, our computer people make that process easier by managing our inventory and supply software which identifies your selection, rather like the way a GPS helps you find your way on the road.

Let’s move to our office staff. From our purchasing agents and accountants to our exceptional administrative staff, they keep our operation running and organized.

Transportation is critical to the success of our operation, and our products come to us by ship, train and truck. We work together with our suppliers to put together a distribution process and team that bring your flooring here with a minimum of resources and the best cost.

Beyond our own efforts, our suppliers work hard to provide a rich selection of products that combine trend-setting styles with classic characteristics that will last as long as your floor does. So when you walk into our showroom, take a minute to appreciate our entire team, not just the ones you happen to see.